
Table reservations
Booking terms
The simple rules for booking a table at Kalua. Last updated 27 October 2026.
1. About these terms
- Kalua – Tapas Lounge Bar is operated by NAKPOL LTD, Avanti Village Plaza, Poseidonos 11–15, 8042 Geroskipou, Paphos, Cyprus (VAT no. 10171742Z).
- These terms apply to table reservations at Kalua made on this website, by phone, WhatsApp or in person. Private events booked through Kalua Events have their own terms.
- By sending a reservation request you agree to these terms and confirm you have read our Privacy notice.
2. Making a reservation
- Your booking is a request until our team confirms it by WhatsApp or SMS. Please don’t treat it as confirmed before then.
- Reservations must be made by an adult (18 or over) who will be part of the party. Please give accurate contact details so we can confirm your table.
- We may decline or offer you another time if we can’t accommodate your request.
3. Your table
- Seating areas are a preference, not a guarantee. We always try to seat you where you asked.
- Tables booked before 21:00 are reserved for up to 2 hours. From 21:00 there is no time limit.
- We hold your table for 15 minutes after your booked time. After that it may be given to other guests. If you’re running late, let us know in My Kalua or call us.
- In bad weather or for operational reasons we may move you to a different area.
4. Changes and cancellations
- You can change or cancel your booking in My Kalua or by calling us. Changes are requests until we confirm them.
- There is no charge to cancel a table booking, but please cancel as early as you can so we can offer the table to someone else.
- If a booking is not used without cancelling (a “no-show”), we may ask you to call us to make future bookings.
- Very rarely we may have to change or cancel a booking (for example because of severe weather). We will contact you as soon as possible.
5. Larger groups and events
- Online bookings are available for parties of up to 20. Larger groups can send a group enquiry and we will contact you.
- Private events (exclusive areas, set menus, drinks packages) are booked through Kalua Events and follow the Kalua Events terms.
6. Children
- Children are very welcome and must be supervised by an adult at all times. High chairs are available on request, subject to availability.
- We serve alcohol and shisha only in line with Cyprus law and may ask for ID.
7. Food, allergies and dietary needs
- Please tell us about any allergies or dietary needs when you book (in My Kalua) and remind your server on the day.
- Our kitchen handles all major allergens. We take great care, but we cannot guarantee that any dish is completely free from traces of allergens.
8. Special requests and occasions
- Cakes, decorations and other special requests are requests until we confirm them. Any prices shown are payable on the night unless we agree otherwise.
9. Gifts from Kalua
- Gifts (for example a discount or a bottle of prosecco) are personal to the guest they were given to, have a code and may have start and end dates.
- Each gift can be used once, has no cash value, cannot be exchanged and cannot be combined with other offers unless we say so.
- We may cancel a gift that has been misused.
10. My Kalua
- My Kalua is your private page for your bookings. Your link is personal — please don’t forward it. If you think someone else has it, contact us and we will replace it.
11. Reviews and your photos or videos
- Reviews you leave help us improve. Please keep them honest and respectful; we may not publish reviews that are offensive or unrelated to your visit.
- If you share a TikTok or Instagram post with us, we only show it with your permission. You can ask us to remove it at any time.
12. Prices and payment
- Menu prices are in euro and include VAT. No deposit is needed for table bookings; you pay on the night.
13. At the venue
- We may refuse service or ask guests to leave if their behaviour puts others or our team at risk.
- Please look after your belongings. Nothing in these terms limits any rights you have under Cyprus or EU consumer law.
14. Changes to these terms and the law
- We may update these terms from time to time; the version shown when you book applies to that booking.
- These terms are governed by the laws of the Republic of Cyprus.
- Questions? Email info@kalualoungebar.com or call +357 99 131544.
See also: Privacy notice